Privacy Policy
Onward Upward Sports & Events. Operated by Onward Upward Digital Innovations, LLC. Last updated: June 20, 2026.
We respect your privacy. This policy explains what information we collect, how we use it, and how it is protected.
1. Information We Collect
When you interact with onwardupwardsports.com, register for an event, or join our mailing list, we may collect: Name, email address, phone number, billing address, payment information, emergency contact information, date of birth (when required for program eligibility), skill level or rating information such as UTR or WTN, event and program registration data, waiver confirmations, and communication preferences.
We also collect standard website usage data: IP address, browser type, device type, pages visited, and date and time of access.
2. How We Use Your Information
We use your information to process registrations and payments, administer leagues, ladders, lessons, tournaments, and events, communicate program updates and scheduling information, manage waivers and compliance records, provide customer support, send relevant program announcements and event drops, improve website performance and user experience, and maintain operational and financial records.
We do not sell personal information.
3. Payment Processing
Payments are processed through Stripe, our third-party payment processor. Onward Upward Sports & Events does not store full payment card numbers on its own servers. Stripe maintains its own security and compliance standards, including PCI-DSS. We recommend reviewing Stripe's privacy policy for processor-specific practices.
4. Service Providers and Platforms
We use trusted third-party platforms to operate our website and programs, including Framer (website hosting), Stripe (payments and registration), Calendly (scheduling and bookings), and Airtable and Google Workspace (data management and communications). These providers process information only as needed to deliver their services and maintain their own privacy practices.
5. Communications and Mailing List
By registering for a program or joining our mailing list, you agree to receive schedule updates, program notices, event confirmations, and operational announcements. You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those communications. Operational messages related to active registrations may still be sent as required.
6. Media and Event Content
Events may include photography or video. Media may be used for website content, social media, recap videos, and promotional materials. If you prefer not to appear in media content, contact us in writing prior to the event.
7. Cookies and Analytics
Our website may use cookies and analytics tools to understand how the site is used and to improve performance. You can control or disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
8. Data Security
We use commercially reasonable safeguards to protect personal information. This includes secure hosting environments, encrypted payment processing, platform-level protections through our service providers, and restricted administrative access. No system can guarantee absolute security, but we take data protection seriously.
9. Children's Privacy
Programs involving minors require guardian registration and consent. We collect only the information necessary to administer youth programs safely. Guardian consent is required for participation.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
11. Data Retention
We retain information as long as necessary to operate programs, maintain compliance records, and satisfy financial and legal obligations. Inactive records may be archived securely.
12. Your Rights
You may request to access your personal information, correct inaccurate information, and request deletion of personal data where legally permissible. Requests can be submitted via email.
13. Changes to This Policy
We may update this policy periodically. Updated versions will be posted on this page with a revised effective date.
14. Contact Information
Onward Upward Sports & Events. Operated by Onward Upward Digital Innovations, LLC. Email: contact@onwardupwardsports.com. Phone: 484-222-0355. Website: https://www.onwardupwardsports.com